At Foojee we've always made it our goal to do business differently than others in our industry. IT is such a technical profession and we've always felt that when people deal with our industry they may have negative impressions. Whether they associate working with us with their computer problems or perhaps they've had a less than stellar experience in the past with an IT provider, it seems as though most people don't get excited about working with technology folks.
We've made it our mission to change those perceptions. Okay, so it helps a little that we work with Apple products and people generally don't hate their devices. Not all device owners can say that...
It's our goal to be personable IT guys. We want to be the team you look at and think, "it'd be so fun to go grab dinner with them one night and just hang out," (which we're absolutely up for!). We want you to love us because we love you and we love working with you.
That goal is only possible if we enjoy our work. At Foojee we want everyone on our team to enjoy their job regardless of what they're doing. There are a number of reasons we enjoy our work, but we spent some time trying to distill it down to a few specific characteristics and we'd love to share those with you.
We feel equipped.
Training is an essential first step for any Foojee team member. You spend a sizable amount of time training both in the office and shadowing in the field before being sent out on your own. Feeling equipped and confident is crucial to our success. Could you imagine if we sent out technicians who were timid and unprepared for the job ahead of them? We can't. We won't do it. We'll always make sure all of our people feel equipped and prepared for the job ahead regardless of whether that's a data migration, helping set up a new server, or walking you through a device reboot.
We feel supported.
Just as important as feeling equipped is knowing that we're supported by everyone else on the team. We use tools and communication channels that allow us to reach out to anyone on the team at any time should we run into a snag while working with a client. We know that the other 6 members of the Foojee team are available to help us should we have questions or encounter a situation that we aren't sure how to approach. Knowing that we have those tiers of support makes us feel that much more confident in our work.
We feel included.
No one is ever excluded. We wake up in the morning knowing we are part of a team where everyone is valued. When big things happen with the company, we share those things and celebrate them. Together. When something goes wrong, we all know about it and work together to rectify the situation or take precautions to prevent it from happening again. We work together, but we also dedicate time to relax and have fun together.
We have freedom.
One of the coolest things about Foojee is the freedom afforded to all. While we do have "business hours," we also know that everyone on our team has a life outside of work. We embrace it. If someone gets sick and needs another team member to cover for them we're on it. If there's a family issue, we cover for them. If there's a vacation, we cover for them. Working from home is also a big part of our company. Sure, we have an office and we spend time there, but often it's more productive for everyone to work from home and not spend hours fighting traffic and wasting gas when we could get the same work done from our home offices. We have the freedom to maneuver our schedules to work with our lives. Some people on our team have working spouses and children and those things don't always line up well with a strict 9-5 schedule, and we're okay with that. We want our team to have the freedom to get their work done in an appropriate manner and if it needs to be on a modified schedule, that's not a problem. Our lives at home afford us time to work, not vice versa.
We have purpose.
Everyone on the Foojee team has bought into our vision. We want to make lives everywhere simpler through the use of Apple products. We're not just about fixing MacBooks, servers, and other devices. We want to go the extra step to help you get the most out of your devices. Instead of complicating things with words you don't know, we want to lay it out for you simply and concisely so you don't have to overthink things or try to figure it all out yourself. We want to make the world a better place through our little niche, we want to give back to our community, and we want to push each other to be the best versions of ourselves.
We do not have everything figured out. Not even close. Our hope is to move the needle of progress forward every day.
Thank you so much for reading! We'd love to hear why you love your job or company in the comments!