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Our publication about Apple® and the workplace since 2005.

VIDEO: Macworld / MacIT San Francisco 2014

From the the early months of starting Foojee, it had always been a goal of mine to take the team to Macworld one year. Part fun, part learning, it's the largest conference/expo for Apple enthusiasts and IT administrators. For the first time since our inception, we were all able to visit the West coast and have a blast in San Francisco! Above is a highlight reel of our trip!

Even though Apple themselves weren't in attendance, there was plenty of excitement for the company's successes and sentiment for what the future holds. Apple continues to build a platform of seemingly simple products, which creates entire product segments for 3rd party developers and accessory makers. The community behind Apple has always been a special part of the company and it's products, and Macworld is as concentrated as it gets for the general public. (There's WWDC that Apple hosts every summer, including June 2 this year, but that's primarily for app developers.)

What doesn't make headlines much is the community of IT administrators that are supporting hundreds and thousands of Apple's products in schools and organizations around the world. This part, called MacIT, was equally fun. We met people from organizations ranging from Facebook to Meredith to several universities, and several startups that use Macs in the majority of their environments. In doing so, it was great to learn and share methods of management, scripting, reporting, and support that helped each other. We're already putting some of those learns into play for our clients back home. We also got to spend time with fellow Apple consultants from other parts of the US, and dear friends like the guys as watchmanmonitoring.com (who are the magic behind Foojee FAST)!

Needless to say, it was a freaking blast. We learned a ton, and got to spend some time sight-seeing in SF. Thanks to the amazing team we've built, what started as an idea on the couch with my great friend Gene, has turned out to be a thrill that I look forward to everyday.

VIDEO: The Most Valuable Service

Have you lost your iPhone? Is your Mac stolen? What if you need help finding your iPad?

Remember the old days when these were actually a huge deal? Well, getting something stolen is still a pretty big deal. But Foojee takes a deeper look at Apple's FREE iCloud service, and more specifically the Find My iPhone feature, that's super easy and can help you in these tight situations.

We're looking for our next Apple Enterprise Specialist

We’re excited to announce that we’re looking for our fourth team member, an Apple Enterprise Specialist.

We love what we do, and our customers know it. So we’re looking for someone who appreciates a challenge, likes to be recognized for his or her accomplishments, and wants to be a part of something that improves lives.

So what is it like to work at Foojee? Justin says, “It’s challenging and exciting. I get to work at a place where I totally believe in the leadership and the focus of the company.” While we work closely together on all projects, we'll rely on you to be independent, self-motivated, and disciplined to deliver your part of the project.

Our Enterprise Specialist will be focusing primarily on SMB, enterprise, and education related projects. These projects will involve intermediate networking, OS X Client, OS X Server, and iOS deployments. You’ll be using OS X and iOS management tools like JAMF Software’s Casper Suite, MaaS360, AirWatch, and MobileIron.

We’re currently doing about 70% of customer work on site, and 30% of work remotely for both residential and business in Atlanta and a few parts of the southeast. Our remote work is performed from home and our office in Midtown using remote support software, phone calls, and emails. Therefore we’re looking for someone who can communicate clearly over the phone and in writing.

Although designing solutions and configuring new Macs and iOS devices are the technical aspects of what you’ll do, our top notch customer service and desire to do things the right way are what make our team so great.

Please send an email to jobs@foojee.com with the following:

  • Why do you want to work in Apple IT?
  • What is appealing about working at Foojee?
  • A description of a solution that you have put together for a customer in recent past, and what made the solution right for them.

Also, include these two writing samples:

Scenario: A client of ours just submitted a new ticket. The only line in the email states that her VPN is not working, and she needs it to access her files remotely. Assume your schedule is currently free, and you have her AD username and password on file. Use any resources you have to assist her.

  • Sample 1: Reply to her via email setting expectations of when someone will be able to assist her, and any other questions you may need that will help you resolve the issue.
  • Sample 2: Explain to us, in writing, your troubleshooting steps to resolve her issue. Explain the reasoning behind each step you would take.

Features:

  • Full Time.
  • $38,000 – 48,000 annually.
  • Health benefits available for you.
  • Phone and computer reimbursement.
  • Progressive work environment.
  • Work with a team that loves doing what they do.

System Requirements:

  • At least 2 years experience with sales or support of Apple products.
  • OS X client certification.
  • OS X Server and/or MDM certification preferred.

Is it you? Let us know. 

[WORKSHOP]: The app to help you conquer the New Year - Evernote

We will take a substantial look into Evernote: one of the most extensive and useful apps in every app store. Once branded as a simple note-taking tool, Evernote has now turned into a productivity powerhouse that can be used for collaborating, project management, remembering, and brainstorming.

This one-hour session will help you:

  • Remember the details in your day to day
  • Implement a powerfully simple project management framework
  • Replace sticky notes
  • Brainstorm your next revolution

Bring your Mac, PC, Android, iPhone or iPad, and get ready to get thoughts organized for the new year.

Come and join us tomorrow, 1/22 at 12pm at Roam Dunwoody

$15 | Lunch Included. Register at Roam's Event Page. See you tomorrow!

VIDEO: Introducing FAST

Today we are thrilled to announce something special for Mac users. We've been working hard on a brand new service that will shape how Foojee supports you for years to come. After the video head over to the Foojee FAST page for details. We've added the video's transcript below!

Ok, hold on. I think Justin took this a little too far.

We are thrilled to announce a brand new product today, that we’ve been working hard on for months, called Foojee FAST. And while Justin has been hard at work preparing for the launch, I think he’s taking the name a little too seriously.

You know when your Mac may be acting kind of funny, but it may be hard to explain what’s going on, or maybe it’s just running a little slower than normal. Well finding the root cause can be difficult at times. And having to book an appointment to diagnose the issue is even more inconvenient. 

Wouldn’t it be great if your Mac knew what was wrong, and could let us know? Today we are announcing Foojee FAST. Or the Foojee Alert & Support Toolkit. FAST is a small utility that runs in the background on your Mac, and is always looking out for potential problems, and of course will let us know when it finds one. So what does it report? Among other indicators, Foojee FAST will let us know when you’re hard drive is reporting errors, which is commonly mistaken for a slow computer. It’ll also let us know your laptop’s battery health. If it finds any malicious software installed on your Mac. And even how full your hard drive is. And most importantly, it will let us know if your computer hasn’t backed up recently. If any of these indicators are tripped, FAST alerts Foojee instantly without you even having to pickup the phone. The Foojee team will reach out to you to address the issue at a time that’s convenient for you.

Foojee FAST is perfect for preventing downtime, foreseeing IT risks, and even avoiding data loss.

Now for all this reporting, time-saving, and overall disaster avoiding, FAST is just five bucks a month. And for our home users, we’re making FAST available for FREE. FAST will also be free for all of our clients who are on the Foojee Service Plan.

So, if you have any questions, or want to get started, shoot us an email at helpme-at-foojee-dot-com. We are thrilled about this new product, and we think you are going to love it. Now where did we leave off with Justin?

What's New with the iPad Air

The new iPad Air is out today, and you may already be in line to get one - in which case, you need no further convincing that it's the best full-size iPad yet.

For those who still want to know more, we have a bit of info for you to help you decide whether the iPad Air is right for you.

Read More » 

Apple's October Event Recap

Hey everyone! In case you missed their press event in San Francisco yesterday, Apple announced a ton of new products and updates. There's a lot to cover - in fact, there were so many things discussed in the nearly two-hour-long keynote that we couldn't possibly fit it all into our monthly video!

Instead, we'll be taking a slightly different approach this month and talk about everything that was announced on Tuesday right here on our blog. We'll break down the features and benefits of each new product across several posts over the next few weeks. We'll also share our favorite new features in Mavericks, and offer some tips on how to get the most out of the latest version of OS X.

There's a lot of ground to cover, so for today's post, we'll give you a quick run-down of everything that was announced yesterday.

Read More »

 

VIDEO: The New iPhone 5c and iPhone 5s

While there are plenty of features to get excited about with Apple's new iPhone 5c and iPhone 5s, we wanted to show you what WE are looking forward to most! Be careful, you just might have to bite the bullet and upgrade this year...

We'd love to hear from you too. What are you looking forward to most? Will you be upgrading this year? Let us know in the comments just after the video!

 

[Workshop]: Create and Present with Apple’s Keynote and Pages

We've all heard the saying, "Once you go Mac… you don't go back." So why continue to use Word or PowerPoint on your Mac? Time and time again, we find our clients falling in love with Apple's publishing apps (such as Pages and Keynote). These Mac Apps make it so much easier to create professional looking materials - with a lot less hassle

In our September workshop, we will cover:

  • How to convert PowerPoint and Word files
  • Create elegant, polished presentations with Keynote.
  • Print high-quality newsletters and flyers with Pages.
  • Learn advanced time saving tips to perfect your materials.

Come and join us on Wednesday, 9/18 at 12pm at Roam Dunwoody 

$15 and lunch is included. Register on Roam's Event Page. See you there!